In the course of serving its customers, ServingTheWeb acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information—such as the customer's name, address, telephone number, and credit card data—is provided to ServingTheWeb by its customers in order to establish service. Other information—such as the customer's account status, choice of services, and customer logs—is created and maintained by ServingTheWeb in the normal course of providing service.

ServingTheWeb will protect the confidentiality of its customers' information, account information and personal communications to the fullest extent possible and consistent with the law. To protect the loss, misuse, and alteration of information that is collected from customers, ServingTheWeb has appropriate physical, electronic, and managerial procedures in place.

ServingTheWeb will not disclose any customer information to third parties nor will it use this information for purposes other than to maintain customer's account or to update customers on service changes (such as new features). The following exceptions apply to this rule: It is required to cooperate with interception orders, warrants, or other legal process that ServingTheWeb determines in its sole discretion to be valid and enforceable; and it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by ServingTheWeb and appear to pertain to the commission of a crime.